News

FXE uses GCR to Become First General Aviation Airport to Install APC Kiosks

New Orleans, LA, February 2, 2018

Fort Lauderdale Executive (FXE) Airport announced that it has become the first general aviation airport to have Automated Passport Control (APC) Kiosks at their U.S. Customs and Border Protection (CPB) facility. “We admire Fort Lauderdale’s progressive and innovative approach to serving international passengers, and are proud to have our kiosks play a part in its success,” says Tim Walsh, Director of GCR’s Airport Solutions.

At the beginning of 2017, Ft. Lauderdale Executive Airport (FXE) was experiencing growing U.S. CBP wait times and decreased customer satisfaction. They required a solution that provided a smoother, more convenient process for their 300 daily international travelers.

After researching the market, they selected GCR Inc. (GCR), one of the very few CBP-approved providers of APC Kiosks. APC Kiosks expedite international passenger arrivals and minimize time spent with CBP officers by collecting a passenger’s passport, flight information, and declaration data, taking a photo and scanning fingerprints, then issuing a receipt that can be verified in person.
With an expedited delivery time and a guaranteed lowest price, FXE purchased the kiosks directly from the GSA Schedule 70. Fully installed by GCR technicians and using GCR’s managed services (cloud-based management and hosting), FXE simply had to provide the footprint, power, and internet. The Kiosks went live December 2017 and FXE is now able to process 20 people through two kiosks in less than 20 minutes, reducing pre-installation wait times by 50%.

About APC Kiosks
Our AirportIQ APC Kiosks provide increased efficiency for international arrivals through a mix of hardware and software. Kiosks are constructed with commercial-grade durable materials and can be customized with each airport’s unique logo and color scheme.

About GCR
Headquartered in New Orleans, LA, GCR offers a broad range of software products and specialty services that help clients gather, analyze, and apply information. GCR’s client base extends from the aviation market to a broad array of public sector clients at the federal, state, and local level.

GCR Hosts 2018 NuclearIQ User Conference in New Orleans, February 26 – March 2

New Orleans, LA, January 31, 2018

GCR’s NuclearIQ team will host its annual User Conference from February 26th to March 2nd in New Orleans, LA. Programming is split between the Seminar Series, Training, and user round-table discussions that have become the cornerstone of these events.

This popular industry conference is attended by the majority of our nation’s nuclear power plants. NuclearIQ is the industry standard chemistry data management system, supporting 80% of the US fleet and counting. For more information, visit http://www.nucleariq.com/.

GCR Hosts 2018 AirportIQ User Conference in New Orleans, March 25-27

New Orleans, LA, January 31, 2018

GCR will host its annual AirportIQ User Conference from March 25th to 27th at a new location – the popular South Market District’s NOPSI Hotel only steps away from the French Quarter. Members of GCR’s aviation team assume their role as industry leaders and facilitators in this year’s roundtable discussions which focus on user group knowledge sharing and emerging technologies. New for this conference are optional training sessions which will be offered in airport finance and operations software (ABRM and ASOCS).

For more information, visit https://gcrincorporated.com/market/airports/2018userconference/

GCR Named GovTech 100 Company

New Orleans, LA, January 9, 2018

GCR Inc. (GCR) is honored to be part of GovTech’s Top 100 list for 2018, which is comprised of “companies focused on, making a difference in, and selling to state and local government agencies across the United States.” This recognition is important to all of us at GCR and to our sister company, PCC Technologies Inc. (PCC), which became a member of the GCR Group in 2016. PCC is a leading provider of software to the state and local government market, and the premier provider of solutions for Secretaries of State across the country.

GCR Recognized for Support of Jefferson Parish’s Head Start Program

New Orleans, LA, September 18, 2017

On October 4th, employees Adrienne Duncan and Seth Magden received an award from the Jefferson Parish Chamber of Commerce recognizing GCR’s sponsorship of Head Start, an early childhood program aimed at preparing families and children for elementary school and providing tools that allow for their socialization. GCR is proud of its affiliation with Head Start and is honored to serve as a community partner with Jefferson Parish.

https://www.facebook.com/JeffersonParishGov/posts/482489538791903

GCR Releases Newest Airport Revenue Management Tool – ABRM

New Orleans, LA, September 18, 2017

GCR Inc. (GCR), a New Orleans-based technology and professional services firm, releases the latest version of its popular revenue management software at the ACI-NA Annual Conference in Dallas.

“Our updated AirportIQ Business and Revenue Manager (ABRM) is even more focused on creating efficiencies that increase an airport’s profitability. It allows our clients to pinpoint the most effective means to manage, track, and generate revenue,” explains Tim Walsh, Director of Airport Solutions.

The team responsible for the update includes two CPAs (who also serve as ABRM product managers) along with ex-airport management staff and in-house developers, system architects, and business analysists. Clients were also crucial to the update process; many changes stemmed from user-generated feedback gathered at GCR’s annual AirportIQ conferences. New features include a robust Business Intelligence module, browser-agnostic architecture, and enhanced report writing tools.

About ABRM
ABRM helps determine revenue streams, ensures accurate billing, reduces inefficiencies, and automates data exchanges. It links operational and other commercial activities to their related financial impact, offering a true aerial view of your airport’s business. The robust GIS platform and business intelligence features allow users to visualize adverse conditions, forecast their impact, and use analytics to choose the best recovery strategies. The reports are user friendly and can be created within the system without external support. When support is needed, our team of CPAs and former airport managers provide users with informed, focused assistance at no added cost.

About GCR  
Headquartered in New Orleans, LA, GCR offers a broad range of software products and specialty services that help clients gather, analyze, and apply information. GCR’s client base extends from the aviation market to a broad array of public sector clients at the federal, state, and local level. 

GCR Subsidiary PCC Receives INBiz’s 2017 Government-to-Business Experience Award

Windsor, Connecticut – Wednesday, September 13, 2017

Indiana’s business one stop portal, INBiz, is being recognized in the 2017 Government-to-Business Experience category at the Center for Digital Government’s annual conference on September 15th. The portal was chosen for its outstanding website and online user experience.

This is not the first award for the young application (launched in April of 2016); it has also received an IACA Merit Award for Technological Innovation and Indiana’s Digital Government Summit Award for Best Application Serving the Public – State.

“INBiz would not be the success it is without PCC and its parent company, GCR,” said Indiana Secretary of State, Connie Lawson. “They have worked side-by-side with our team to understand our users’ needs and to create a product that delivers an unprecedented digital government experience. I appreciate their efforts and dedication to putting businesses and citizens first.”
PCC Technology Inc. (PCC) is proud of its relationship with Indiana and is honored to serve as a partner in the creation of such an innovative solution.

About PCC
PCC, founded in 1995 and acquired by GCR in 2016, is a leading provider of software to the state and local government market and the premier provider of solutions for Secretaries of State across the country. PCC develops and implements the highest quality software to support corporate registration, voter registration, election administration, ethics and disclosure, and land management.

GCR Announces Availability of SaaS Offerings Across Product Lines

New Orleans, LA, July 25, 2017

 GCR Inc. (GCR), a leading software and services provider to the aviation industry, announced a new option for deploying its flagship AirportIQ suite of products: software as a service (SaaS). AirportIQ’s Business and Revenue Manager (ABRM), Safety & Operations Compliance (ASOCS), Secure Credentials (ASC), Project Manager (APM), and Safety Management System (SMS) are now available as a hosted solution to the aviation industry across the United States.

Today’s announcement is the latest milestone in the company’s plan to provide its customers with customized, flexible, and powerful options for deploying their aviation software. Customers using AirportIQ in a SaaS environment have access to significant benefits including zero-capital expense costs, zero-downtime upgrades, and flexible deployment options, which allow clients to have control over when new features and enhancements are deployed to their environment.

“This new offering is in line with our commitment providing the best customer service in the industry. Our new SaaS model gives customers using our AirportIQ suite of products more choices for their airport,” says Tim Walsh, Director of Airport Services.

The SaaS advantage offering is currently available to airport clients in the United States. Please contact Spencer Stewart, Director of Airport Sales, at 805.245.9050 and sstewart@gcrincorporated.com for more information.

About GCR
Headquartered in New Orleans, LA, GCR offers a broad range of software products and specialty services that help clients gather, analyze, and apply information. GCR’s client base extends from the aviation market to a broad array of public sector clients at the federal, state, and local level.

GCR Welcomes Aviation Talent, Signals New Approach to Market

New Orleans, LA, June 12, 2017

GCR Inc. (GCR), a New Orleans-based technology and professional services firm, welcomed new additions to their Aviation team in the second quarter.

Spencer Stewart, a seasoned sales executive working most recently in the government services space, joined GCR as the Director of Sales, Aviation. Long admired for his market insight and client focus, Stewart brings a fresh perspective to our AirportIQ suite with special attention to the highly anticipated release of AirportIQ Business and Revenue Manager (ABRM).

“Our aviation team consists almost exclusively of ex-industry aviation experts. That model has served GCR well and our successful implementations have always spoken for themselves. Spencer, however, represents a shift in our approach from organic to strategic selling. With Product Managers maintaining a singular focus on client satisfaction, we are excited to see where more dedicated sales efforts will take us,” says Tim Walsh, Direct of Aviation Services. Stewart echoed Walsh. “GCR’s depth of aviation experience is impressive. Partnering with them offers so much potential and I’m pleased to be part of their growth.”

The Aviation team’s second addition is Matt Batina, a Business Analyst (BA) who joined GCR in 2013. As a BA, Batina spent years interviewing clients and industry consultants to better understand airport business processes and software application needs. From this information, he developed critical specifications for process implementation and web and mobile application development. He also coordinated with business and development teams to ensure the deliverable fully met client specifications.

“Matt became very valuable to us, and the insight he gained during his time as a BA needed to stay with aviation and be capitalized on,” explains Walsh. Batina was promoted to Product Manager over AirportIQ’s Safety Management System (SMS). His response to the change was positive. “I’ve felt at home with the aviation team since day one; this is a natural shift for me, and I’m confident in managing our SMS efforts moving forward.”

About GCR 

Headquartered in New Orleans, LA, GCR offers a broad range of software products and specialty services that help clients gather, analyze, and apply information. GCR’s client base extends from the aviation market to a broad array of public sector clients at the federal, state, and local level.

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